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REFUND POLICY.

Effective Date: January 1, 2025

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Thank you for supporting Israel Defense Fund.  As a 501(c)(3) nonprofit organization, we rely on the generosity of our donors to further our mission and impact. We understand that sometimes mistakes happen, and we are committed to providing a fair and transparent refund policy.

By making a donation on our website, you agree to the terms outlined in this Refund Policy. Please read it carefully.

1. All Donations Are Final

Donations made to Israel Defense Fund are generally considered final and non-refundable. We greatly appreciate your support, and as a tax-exempt charitable organization, we typically do not offer refunds except in exceptional circumstances.

2. Refund Requests

While we do not offer refunds as a general rule, we will consider refund requests in the following situations:

  • Duplicate Donations: If you accidentally make a duplicate donation, please contact us within 30 days of the transaction. We will review the situation and issue a refund for the duplicate charge.

  • Processing Errors: If you believe there has been an error in processing your donation (e.g., an incorrect amount was charged), please contact us at [Contact Information] within 30 days of the transaction, and we will investigate and resolve the issue.

To request a refund, please provide the following information:

  • Your full name

  • The date and amount of the donation

  • The payment method used

  • A description of the issue or reason for the refund request

3. Donations Made via Check

For donations made via check, refunds may be processed upon request and approval. If a check donation is refunded, it will be issued to the same name and address from which the donation was made.

4. Tax-Deductibility

Please note that donations made to Israel Defense Fund are generally tax-deductible. If a donation is refunded, you may be required to adjust your tax filings. We recommend consulting a tax professional if you have questions about the impact of a refunded donation on your taxes.

5. No Refunds for Event Tickets or Merchandise

If you have purchased tickets for an event or items from our online store, please be aware that our refund policy for these purchases may differ. Please refer to the specific refund policy for event tickets or merchandise, which will be provided at the time of purchase.

6. Processing Refunds

If your refund request is approved, it will be processed to the original payment method used. Refunds will be issued within 10 business days, but please note that it may take additional time for the funds to appear in your account, depending on your payment provider.

7. Contact Us

If you have any questions about this Refund Policy or need assistance with a donation or refund request, please contact us at:

Israel Defense Fund
500 S Ocean Blvd 509

Boca Raton, FL 33432
Info@israeldefensefund.org

561-961-6461
 

This Refund Policy is designed to clearly communicate the general approach to refunds for donations made to your organization. Make sure it aligns with your organization's practices and consult a legal advisor to ensure compliance with relevant laws.

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